Implement sales strategies for the new medical food business, managing all sales channels (D2C platform, direct pharmacy sales, hospital bids, and outreach to patients and caregivers) to meet sales goals;
Find and cultivate new customers, while maintaining relationships with existing ones (hospitals, pharmacies), and engaging potential customers; Provide consistent support and service to meet sales targets;
Manage after-sales services, including gathering and analyzing feedback from consumers/healthcare professionals to improve service quality, application, storage, delivery, and handle consumer inquiries and returns;
Implement marketing and communication strategies in line with company guidelines for the medical food business;
Collaborate with other departments (procurement, logistics, technology, legal) for smooth business operations;
Generate regular reports (weekly, monthly, quarterly, yearly) on the medical food business. Offer communication and group consultation to patients, families, and caregivers via various channels (hotline, email, webinar, etc.);
Manage and develop communication channels (Facebook Group, D2C platform…) to share information, advice, and updates about medical food with patients, families, and caregivers.
Job Requirement
Bachelor’s Degree in Medical or related majors;
Minimum 1 – 2 years of experience in Sales Development, Business Development, or a similar role for the field of medical food;
Good at English (4 skills);
Good communication, negotiation, organizational skills.