Telesales Team Leader


Job description

  • Provide sales team members with tips and training to delivery expected performance
  • Ensure team member achieve hourly, daily set targets (main & sub KPIs)
  • Set Sales Targets and Motivate Sales Team
  • Manage and responsible for daily, weekly, monthly quarterly, annually team performance
  • Report on team member performance,  daily operation and mission-related objectives
  • Support the team member to handle difficult cases/calls
  • Maintain customer relationships
  • Gather feedback from team members on customer's feedback on products, gift, concern on products, campaigns,....
  • Other tasks assigned by OM

Job Requirement

  • College or university graduation.
  • Previous experience working as a telemarketing team leader/supervisor, telesales team leader/supervisor for at least 1 year.
  • Experience in manage team from at least 10 members.
  • Experience in Nutrition is an advantage.
  • Good at team and people management skill.
  • Planning, analysis and reporting skills.

Required Job Skills

Telesales Team Leader Nutrition