Lead, mentor, and motivate the sales team to achieve individual and collective targets.
Provide ongoing coaching, training, and development opportunities to enhance team performance and skills.
Facilitate in recruit and development of sales members to attain growth objectives.
Foster a positive and collaborative team environment that encourages innovation, creativity, and continuous improvement.
Sales Strategy and Planning:
Develop and implement strategic sales plans to achieve company objectives and volume/ revenue targets.
Managing sales pipeline, activities by CRM or other tools, and providing forecasting to relevant stakeholders.
Analyze market trends, customer needs, and competitor activities to identify opportunities for growth and differentiation.
Collaborate with cross-functional senior management to conduct sales strategies for all business products and services
Performance Management:
Monitor sales performance metrics, including KPIs, sales quotas, and revenue targets.
Conduct regular performance evaluations and provide constructive feedback to team members.
Take proactive measures to address performance issues and implement corrective actions as needed.
Help sales members solve the business problems and challenges.
Customer Relationship Management:
Build and maintain strong relationships with key customers, partners, and stakeholders.
Identify new business opportunities and develop strategies to expand the customer base.
Ensure exceptional customer service and satisfaction by addressing inquiries, resolving issues, and maintaining a high level of responsiveness.
Sales Operations and Administration management:
Oversee sales territories, budgeting, and planning activities.
Collaborate with cross-functional teams, including marketing, finance, and operations, to streamline processes and improve efficiency.
Generate relevant market and sales reports for the higher management team.
Yêu cầu công việc
Bachelor's degree in foreign trade, international economics, maritime transport, or related fields.
Minimum of 3 - 5 years of experience in a similar role within the forwarding, shipping, or logistics industry.
Fluent in English is must (listening, speaking, reading, and writing). Chinese-speaking will be an advantage.
Proven ability to lead a team to meet quotas. Results-oriented. Excellent communication, interpersonal, organizational, and leadership skills, and availability to travel as needed.